Common questions about billing, your data, GST compliance, and getting started. Can't find what you're looking for? Contact us directly.
Most businesses are creating their first invoice within minutes. Pick your industry during signup and Invoice2Track configures the relevant modules automatically - you're not starting from a blank, generic form.
No. The 30-day trial doesn't require a card - you only add payment details if you decide to continue after the trial.
The core invoicing, estimates, and inventory features work for any business. Industry-specific modules (table management, appointments, recipe costing, etc.) can be turned on or off individually in Settings regardless of which industry you pick at signup.
Yes, there's no long-term lock-in. You can cancel your subscription at any time from your account.
Your data remains accessible for export for a period after cancellation. See our Privacy Policy for details on data retention.
No. Each company gets its own separate, isolated database - your customers, invoices, and business data are never visible to or shared with any other account on the platform.
Yes, your business data is yours. You can export your records at any time through your account.
Only staff logins you create for your own company. See our Privacy Policy for the full details on how data is handled.
When GST billing is turned on, CGST/SGST or IGST is calculated automatically based on your customer's state, with HSN/SAC codes on every line item.
Yes - e-invoicing can be enabled once GST billing is on. You'll need your own GST Suspense Provider (GSP) credentials to connect it.
Invoice2Track calculates figures based on the rates and settings you configure. You remain responsible for confirming your invoices meet the requirements applicable to your business - see our Terms of Service.
Yes - choose from 4 print template styles (Classic, Modern Sidebar, Minimal, Bold Corporate), switch anytime. Your company logo, signature, and details appear consistently across every document.
Yes - invoice, estimate, and reminder emails are all editable templates under Settings, so they reflect your own wording and branding.