Common questions about online payments, billing, your data, GST compliance, and getting started. Can't find what you're looking for? Contact us directly.
Most businesses are creating their first invoice within minutes. Pick your industry during signup and Invoice2Track configures the relevant modules automatically - you're not starting from a blank, generic form.
No. The 30-day trial doesn't require a card - you only add payment details if you decide to continue after the trial.
The core invoicing, estimates, and inventory features work for any business. Industry-specific modules (table management, appointments, recipe costing, etc.) can be turned on or off individually in Settings regardless of which industry you pick at signup.
Yes, there's no long-term lock-in. You can cancel your subscription at any time from your account.
Your data remains accessible for export for a period after cancellation. See our Privacy Policy for details on data retention.
Yes. Once you connect Razorpay and/or Stripe in Settings > Payments, every invoice gets a secure "Pay Online" link your customer can use to pay by card, UPI, net banking, or wallet - no app or login needed on their end.
Razorpay, for UPI, card, net banking, and wallet payments from customers in India, and Stripe, for card payments from customers you bill internationally. You can turn on either or both from the same Settings page.
No. Invoice2Track doesn't add any fee on top - processing charges are set and billed by Razorpay or Stripe directly, not by us.
Yes. Card and bank details are entered on Razorpay's or Stripe's own secure checkout page - they never pass through or get stored on Invoice2Track's servers.
Yes. As soon as the gateway confirms the payment, Invoice2Track marks the invoice Paid and logs the receipt automatically - no manual reconciliation needed.
No. Each company gets its own separate, isolated database - your customers, invoices, and business data are never visible to or shared with any other account on the platform.
Yes, your business data is yours. You can export your records at any time through your account.
Only staff logins you create for your own company. See our Privacy Policy for the full details on how data is handled.
When GST billing is turned on, CGST/SGST or IGST is calculated automatically based on your customer's state, with HSN/SAC codes on every line item.
Yes - e-invoicing can be enabled once GST billing is on. You'll need your own GST Suspense Provider (GSP) credentials to connect it.
Invoice2Track calculates figures based on the rates and settings you configure. You remain responsible for confirming your invoices meet the requirements applicable to your business - see our Terms of Service.
Yes - businesses in the UAE or Thailand can turn on VAT billing instead of GST, with the correct invoice format and tax treatment for each country. Invoice2Track also supports invoicing in 38 currencies for businesses billing customers abroad.
Yes - choose from 6 print template styles (Classic, Modern, Minimal, Bold, Thermal, Freelance), switch anytime. Your company logo, signature, and details appear consistently across every document.
Yes - invoice, estimate, and reminder emails are all editable templates under Settings, so they reflect your own wording and branding.
AI receipt scanning fills in an expense from a photographed bill, voice or text entry can fill in an invoice from a plain-language description, and an AI GST assistant answers tax questions grounded in your own settings. AI business forecasting and AI customer insights round out the set. These are included on the Enterprise edition - every edition can try them during the free 30-day trial.
When you use an AI feature, the relevant data from your account is sent to generate that specific response - it is not shared with or visible to other Invoice2Track customers, consistent with how your business data is isolated generally. See our Privacy Policy for full details.